Customer Support
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FAQ for Refunds and Returns
FAQ for Refunds and Returns Q: Who will handle these types of queries? A: You Q: I don't know how. A: Ask any Support or your direct Manager Contact Us
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Can i return or exchange an item?
Generally, only defective and/or damaged item(s) will be entertained for exchange. Specific cases like that of wrong sizes can become an exception, as long as item(s) to be exchanged are of the sam...
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When can I cancel an order?
Orders placed on weekday mornings can only be cancelled before 2pm of the day of purchase. Orders placed beyond 3:00pm on weekdays (except Fridays) can be cancelled before 2:00pm of the following ...
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Can i track the delivery status of the item(s) I purchased?
A tracking number shall be designated to each processed purchase and shall be included in the Shipping and Delivery Status Confirmation e-mail. This tracking number can be keyed in on the space pro...
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